Frequently Asked Questions

Everything you need to know about shopping at Wojan Shop

What are the shipping costs and delivery times?

We offer standard and expedited shipping. Standard delivery typically takes 3-7 business days, while costs are calculated at checkout based on your location and order weight.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition, unused, and in the original packaging to be eligible for a full refund.

Which payment methods do you accept?

Wojan Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.

How can I contact customer support?

Our support team is available via email at [email protected] or through our website's contact form. We aim to respond to all inquiries within 24 hours.